1. Before Your First Sale

Download Trail’s End App

Each Scout needs their own account, including siblings.

Parents can:

• Use the same email address for multiple Scout accounts

• Switch between Scouts using the account/name menu

• Use one device during a storefront shift

Sign Up for a Storefront

In the Trail’s End app:

Storefronts → Select Date → Select Location → Select Shift → Sign Up

Popcorn sales are automatically divided among the Scouts signed up for that storefront shift.

2. What to Bring

Scout

• Class A uniform

• Water

• Positive attitude

• Sales pitch

Parent

• Charged phone

• Trail’s End app

• Portable battery charger (if needed)

• Water/snacks

• Chair, if desired

First Shift Supplies

The Pack provides:

• Popcorn to sell

• Table

• Table banner

• Cash box

• Donation container

• Product information

• Accountability sheets

• Recruitment flyers

• Other sales supplies

3. Arriving & Setting Up

First shift of the day

1. Arrive about 15 minutes early

2. Check in with the store manager

3. Ask where they want the table

4. Set up near the designated exit

5. Make sure you do not block entrances or exits

6. Count your starting popcorn inventory

7. Confirm starting petty cash

8. Complete the starting section of the accountability sheet

Recommended table setup

Scouts in front → Popcorn/table → Parents behind

That keeps the Scouts interacting with customers while adults manage payments and inventory as needed.

4. How to Make a Sale

Option 1 (short):  “Would you like to support Cub Scouts?”

Option 2 (medium): "Would you like to support my scounting adventures?"

Option 3 (longer): "Hello! My name is ______.  Would you like to support my scouting adventures?"

Customer Scenarios:

Customer:  “I don't have cash.”

Scout:   “No problem — we take credit cards!”

Customer:  “I’ll get you on the way out.”

Scout:   “Thank you!”

Cusotmer:  “No thanks.”

Scout:   “Have a great day!”

Cusotmer:  “Can I just donate?”

Scout:  “Yes!...Thank you for supporting Scouts!”

5. Recording Sales in Trail’s End

Every sale goes into the app

For each sale:

Start Sale → Add Products → Checkout → Cash / Credit → Offer customer digital receipt

Record:

• Cash sales

• Credit/debit sales

• Electronic payments

• Donations as applicable

The guide also notes that Apple Pay, Google Pay and Cash App may be handled through the customer-device checkout option.

Important Cash Tip

Highly recommend converting eligible cash sales to credit/electronic sales at the end of the shift (when possible) because this can increase Trail’s End reward points from 1× to 1.25×. This also helps the popcorn kernel(s) by having less cash for them to count and keep track of.

6. Donations

Keep donations separate from popcorn-sale cash.

Cash donations

Record them based on the donor's intent (if stated).

• Pack donations (cash only option)

• Heroes & Helpers donations (can be credit-card or cash)

Credit-card donations must be entered as Heroes & Helpers in the trails-end app.  No pack credit card donation option. (Can turn in the cash, or Zelle the amount to pack3006treasurer@gmail.com and keep the cash).

7. End-of-Shift Checklist

EVERY shift

☐ Count ending popcorn inventory
☐ Count cash from popcorn sales
☐ Count donations separately
☐ Compare sales with Trail’s End
☐ Complete the Accountability Sheet
☐ Outgoing adult verifies totals
☐ Incoming adult verifies totals
☐ Both adults sign off

🚨 Do not rely on the previous shift's inventory count. Count it yourself.

Last shift of the day

Also:

☐ Pack popcorn neatly
☐ Keep flavors separated
☐ Pack table/banner/cash box/supplies
☐ Remove all trash
☐ Leave the storefront as you found it
☐ Arrange return of popcorn and supplies

8. Storefront conduct

Scouts Must

• Follow the Scout Oath and Scout Law

• Wear Class A uniforms

• Be courteous

• Stay near the storefront table

• Approach customers as they exit

• Accept “no” politely and say "Have a great day!"

• Follow store employee instructions

Scouts Must NOT

• Block entrances or exits

• Approach customers inside the store

• Approach customers in the parking lot

• Follow customers

• Badger or pressure customers

• Run, scream, or play around the storefront

• Use shopping carts to move/store popcorn

• Give out product samples

• Open packages or sell partial packages

• Sell unrelated items unless specifically authorized

Leave No Trace

Take boxes, trash and debris with you when the shift ends.

8. FAQs

What happens if a sale is entered slightly before or after the Scout's shift?
Trail’s End attributes the sale based on the Scouts assigned to that location/time.

Can customers donate instead of buying popcorn?
Yes. Handle cash donations according to the donor's stated intent.

Can we accept credit cards?
Yes. Credit/debit and supported electronic payment methods (ex. Apple pay) can be processed through the Trail’s End app.